Table Top Entrepreneurs makes the best efforts to work along side industry leaders.

Reptile Express is one of those business at the top of their game providing a Grade A service to reptile breeders and keepers all over the world. Reptile Express is our shipping courier of choice for live animal shipping. Not all shipments that leave Table Top Entrepreneurs require this service, for dry goods and jewelry we have a list of shipping companies to choose from the same can not be said about shipping live animals. Many positive things can be listed in regard to Reptile Express and their services I will leave this one as ours. Never at anytime have I found a shipping service that holds the professional ethics displayed by Reptile Express nor have I ever found a company that cares so much about the individuals and animals involved on both spectrum's of the shipping transaction. With Reptile Express It really is that easy.

 

Ohh Ya speaking of transactions your probably trying to figure out how you can pay for your Animal or Item now that you know we can to ship almost anywhere take a look down below to figure out how all this happens.

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Acceptable forms of Payment for Online Orders:

 

We accept:

• Major credit cards 

• Money orders

• Email money transfer

• Wire transfer (if foreign party is paying)

 

*All currency must be in Canadian funds.

 

Canada Wide Shipping

 

All orders must be paid in full prior to shipping, once payment is received and/or cheques are cleared we will ship your order right away. Reptile Express ships YEAR ROUND! (excluding holidays).
We set up shipments for Mondays, Tuesdays and Wednesdays ONLY to avoid any shipping problems.
We also don’t ship in terrible weather conditions which could place your reptile(s) at risk.

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Restrictions

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• We DO NOT ship venomous reptiles!

• We DO NOT ship unhealthy or newly hatched reptiles or reptiles with mites.

• Table Top Entrepreneurs is not responsible for any delays due to weather and any other acts of God out of our control.

• Table Top Entrepreneurs is not responsible for knowing the laws in your Province or State and therefore cannot be held liable.

• Table Top Entrepreneurs is not responsible for any tail drops by lizards such as geckos while in our care or in transit.

• Table Top Entrepreneurs and its third party carriers at no time offer compensation for “consequential damages” such as loss of income for waiting at home for delivery; time wasted; or fuel expenses for picking up packages.

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Indemnification and Waiver​

1. Personal Responsibility:
   Buyer agrees to indemnify and hold harmless the Seller for any and all actions of third party courier, its employees or representatives, including, but not limited to, actions by delivery personnel employed by or contracted by third party courier, in the provision of the Services and to reimburse Seller for any legal costs necessary to defend Seller from any legal action brought against Seller resulting from legal actions between Buyer and third party courier.

2. Commencement of Action:
   In the event legal action is commenced between Table Top Entrepreneurs and the Buyer by either party regardless of cause, Buyer agrees to indemnify and hold harmless the Seller for any and all liability or expenses and to reimburse Seller for any legal costs necessary to defend Seller from any legal action brought against Seller resulting from legal actions between Table Top Entrepreneurs and Buyer.

3. Buyers Assumption of Risk:
   Buyer accepts the inherent risks associated with shipping live animals or reptiles.  Buyer agrees that neither the third party courier nor Reptile Express is responsible for the death of any animal when insurance is not purchased. Buyer agrees to indemnify and hold harmless the Seller for any and all liability and to reimburse Seller for any legal costs necessary to defend Seller from any legal action brought against Seller resulting from a failure to successfully receive or deliver live animals or reptiles as a direct result of the Buyer utilizing the Services for transportation.

4. Buyer’s Additional Release of Liability:
   Buyer voluntarily and knowingly assumes all risks associated with the use of the Services and agrees to indemnify and hold harmless the Seller for any and all liability or expenses and to reimburse Seller for any legal costs necessary to defend Seller from any legal action brought against Seller for any of the following situations:

• Damage to Buyer’s parcels resulting from the use of the Services for shipping;

• Financial loss due to any errors or omissions regarding credit card or payment transactions

• Financial loss due to Buyer’s or Seller’s cancellation or non-compliance with Reptile Express’ terms and conditions, and;

• of The Package. Legal or other actions resulting from, or taken by, Buyer, Seller, or Seller’s third party courier in relation to Buyer’s purchase
   

*Buyer’s Waiver of Right to Sue*
Buyer agrees to not bring suit in law or in equity against Seller, any of its officers, directors,

stockholders, employees, agents, affiliates, or any other person or entity on grounds, including but not limited to, libel, slander, invasion of privacy, personal injury, death, negligence,
Table Top Entrepreneurs error ,property damage or attorney’s fees which may occur at any location or as a result of their purchase of The Package.  Buyer agrees that this release shall be binding upon Buyer, Buyer’s heirs, next of kin, executor(s) and personal representative(s).

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Refund Policy BEFORE Supplies have Shipped to Canadian Exporter

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If you decide to cancel your shipment and receive a refund BEFORE the supplies have shipped and you booked on our new shipping platform that generates labels – the full amount will be refunded minus the Stripe credit card transaction fee as Stripe does not refund that amount back to us. That amount is 2.9% + .30 of the amount paid.

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Refund Policy AFTER Supplies have Shipped to Canadian Exporter

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• If you’ve already received your shipping supplies and you decide to cancel shipping out, the shipping supplies are nonrefundable, as well as the UPS/Purolator fee that was paid to ship the supplies to you, however the {Reptile Express Fee} can be reimbursed minus a $15 administrative fee for our time spent on planning the shipment, email correspondence as well as creating and cancelling a shipping file.

• The Stripe credit card transaction fee (2.9% + .30 of amount paid) also won’t be refunded as they don’t refund that portion back to us. *No exceptions to this rule* it’s a very time consuming process preparing shipping request and adjusting our accounting papers.

• Any bank transaction fee to refund your payment (ie. EMT $1.50 fee, etc) will also be deducted from the {Reptile Express Fee}portion of your shipping total.

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Handling your new reptiles after accepting the package

• We highly recommend all of our customers to not handle any of their newly acquired reptiles for a period of no less than 14 days of receiving it.

• Shipping can be quite stressful on these little critters and add on top of it a new enclosure and new surroundings and you have possibly high stressed animal.

• Therefore please only add fresh water daily to the dish and offer food. No handling!

• Allow them to relax. They will most likely hide a lot and tend not to be very active. Most often they are active at night getting

• themselves used to their new surroundings. This is an important process. Don’t disturb them.

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Offering Food After Receiving them

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• You can try offering lizards a few prey items and see if they react to it. If they don’t gobble them up, take the feeder items out an offer it the following evening.

• We don’t recommend feeding lizards the very first day of receiving them. They’ll most likely be quite stressed from the shipping. So skip that day and offer food the following evening.

• For snakes we’d recommend not feeding for the first 2-3 days of receiving them for the same reasons as mentioned above.

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